Commitment to Privacy and Responsible Use of Information
We understand how important the privacy of your personal information is to you and are committed to ensuring your privacy. The following statement addresses relevant privacy issues for us. However, if you have any further questions regarding this statement, please email us: info@bythebay.com.au.
Information we collect
For each visitor to our web site, our web server collects the following information for statistical purposes;
* The number of users who visit the website,
* The date and time of visits,
* The number of pages viewed,
* Traffic patterns
This is anonymous statistical data and no attempt is made to identify users or their browsing activities. We use this data to evaluate our website performance and to improve the content we display.
When You Provide Information
The type of information we collect from you will depend on what products and services you use on the website.
Certain information is fundamental in order for us to meet a requested business transaction and/or relationship with clients. So you provide us with personal details i.e.. your name and address, credit card details, e-mail address and contact phone number so that we may fulfil our business requirements and/or contact you when necessary on issues relating directly to the product. This practice is consistent with normal business policies/practices.
We will only use your personal information for purposes related to the products or services we provide to you or for any purpose you might reasonably expect for the information. It is your decision whether you wish to engage in a business relationship with us. We are required to inform you that we may release information about you in the following circumstances: where there is a duty to the public to disclose that information, where we are required by law or where our interests are threatened. However, we will never sell or disclose your information to any individual or entity for marketing purposes without your express consent.
What organisations are collecting the information?
In addition to our direct collection of information, our third party service vendors (such as credit card companies, clearing houses and banks) who may provide such services as credit, insurance, and escrow services may collect this information from our Visitors and Authorised Customers. We do not control how these third parties use such information, but we do ask them to disclose how they use personal information provided to them from Visitors and Authorised Customers. Some of these third parties may be intermediaries that act solely as links in the distribution chain, and do not store, retain, or use the information given to them.
Email Address
If you are a registered customer for our online services, we may use your e-mail address to advise you of any upgrades or changes to our services. It is our policy to only email customers who give us permission to do so. If we send you an email for a commercial purpose, we will give you the option of not receiving further communications of this nature.
Credit Card Details
Your credit card details are NEVER made available to us, whether you choose our on site secure merchant facility or PayPal. We are unable to make any additional charges to your credit card after your transaction is complete.
Security of Captured Data
Additionally, all stored customer information is protected from unauthorised access through the use of secure passwords, SSL encryption, user log ons and other security procedures.
Are Cookies Used on the Site?
Cookies are used for a variety of reasons. We use Cookies to obtain information about the preferences of our Visitors and the services they select. We also use Cookies for security purposes to protect our Authorised Customers. For example, if an Authorised Customer is logged on and the site is unused for more than 10 minutes, we will automatically log the Authorised Customer off.
How can Visitors correct any inaccuracies in Personally Identifiable Information?
Visitors and Authorised Customers may contact us to update Personally Identifiable Information about them or to correct any inaccuracies by contacting us
Can a Visitor delete or deactivate Personally Identifiable Information collected by the Site?
We provide Visitors and Authorised Customers with a mechanism to delete/deactivate Personally Identifiable Information from the Site’s database by contacting ‘contact us‘. However, because of backups and records of deletions, it may be impossible to delete a Visitor’s entry without retaining some residual information. An individual who requests to have Personally Identifiable Information deactivated will have this information functionally deleted, and we will not sell, transfer, or use Personally Identifiable Information relating to that individual in any way moving forward.
What happens if the Privacy Policy Changes?
We will let our Visitors and Authorised Customers know about changes to our privacy policy by posting such changes on the Site. However, if we are changing our privacy policy in a manner that might cause disclosure of Personally Identifiable Information that a Visitor or Authorised Customer has previously requested not be disclosed, we will contact such Visitor or Authorised Customer to allow such Visitor or Authorised Customer to prevent such disclosure.
Links
This web site contains links to other web sites. Please note that when you click on one of these links, you are moving to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours.
Age restrictions
By using this site, you agree that you are over 18 years of age.